• All programs are non-refundable.
• 1:1 coaching appointments require a minimum of 24 hours notice for rescheduling without incurring payment.
• Cancellations made more then 10 days prior to the start of a program will be credited to your account. Any cancellations within the 10 days prior to or after programs/sessions have started will not be credited or refunded.
• Refunds will not be issued for failure of the client to attend a program/session or workshop. In the event that a session or workshop needs to be post-ponded or cancelled by Tara Gratto Parent Consulting, the client will be offered a make-up session at no additional cost or a refund where applicable.

As a consultant and coach you can expect me to:

• Encourage you to reflect on your role as a parent/caregiver
• Develop meaningful and attainable goals
• Provide you with lessons, frameworks and extensions to support your goals
• Provide you with workshops and/or 1:1 coaching sessions
• Provide a space for listening, sharing and problem solving
• Uphold a high ethical standard as mandated by my teaching certifications
• Respect all confidentiality and intellectual property agreements

The coaching and consulting relationship is a professional relationship.  A successful consultant/client relationship relies on a collaborative relationship. It is the responsibility of the consultant to facilitate and help clients develop their skills and abilities by providing feedback and offering educational opportunities for learning and growing. 

In my role as consultant and coach, my advice and recommendations encourage behavioural change through lifestyle changes, problem solving skill development, education, and reflective practices.  The programs and advice I offer are not intended to replace the advice or guidance of medical or mental health experts and should not be considered therapy.  Medical and mental health experts are trained in the diagnosis and treatment of emotional and psychological problems and have therapeutic designations.  As a parent consultant and coach I am not a mediator, therapist or crisis intervention responder.

• Be honest with yourself and with me.
• Commit to reflecting on your mindset and setting goals.
• Take ownership and responsibility for your progress and accomplishments.

It is the responsibility of the client to determine how much change they are willing and able to make.  All plans, lessons, extensions and frameworks provided are the responsibility of the client to implement.  If the client has concerns about the consultant relationship, it is their responsibility to discuss these with the consultant.  Consulting does not offer any guarantees of success or definitive behaviour changes of your child or family.